No.1 BPO Company in Middle East
Setting the gold standard for excellence in the industry. With a deep-rooted commitment to customer satisfaction, IBT has consistently surpassed expectations, making it stand out among its competitors.
IBT is renowned for providing top-notch helpdesk management services, making it the industry leader in this domain. With a focus on efficiency, effectiveness, and customer satisfaction.
IBT is widely acclaimed for providing the best Virtual Reception services, setting the industry standard for excellence in this specialized area. Offering a comprehensive suite of features.
With a customer-centric approach and a seamless booking process, IBT has consistently exceeded expectations, making it the go-to choice for businesses and individuals alike.
With a dedicated team of experts, cutting-edge technology, and a customer-centric approach, we have perfected the art of driving sales and fostering long-lasting relationships with customers.
we understand the importance of seamless communication during emergencies. That's why we offer state-of-the-art emergency lines that enhance customer experience and provide swift assistance when it matters most.
IBT offers a range of outbound services, including telemarketing, lead generation, appointment setting, market research, and customer feedback surveys. These services can help your business expand its reach, acquire new customers, and gather valuable insights to make informed decisions.
IBT places a high emphasis on compliance with all applicable regulations, such as TCPA (Telephone Consumer Protection Act) and GDPR (General Data Protection Regulation). Our agents are trained to follow strict guidelines, ensuring that all outbound campaigns are conducted ethically and legally.
Absolutely! IBT’s skilled outbound sales team is well-versed in persuasive selling techniques and can help boost your sales and conversion rates. Whether it’s generating qualified leads or closing deals, our agents are dedicated to driving positive results for your business.